Dispute Resolution, also known as alternative dispute resolution, is a process where a neutral and impartial third person acts to encourage and facilitate the resolution of a dispute without litigation. It is an informal and non-adversarial process intended to help disputing parties reach a mutually acceptable agreement. View our frequently asked questions video below. Are there alternatives to going to court to resolve business disputes? Presented by: Peggy Hoyt Still have questions? Call our office today, 407-977-8080.